Privacy Policy

Effective Date: 05-18-2026

Limitless Pools of Ohio (“Limitless Pools of Ohio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

A. Information You Provide

When you fill out forms or contact us, we may collect:

Name

Phone number

Email address

Address or project location

Project details and preferences

Appointment requests

Any information you voluntarily submit

B. Automatically Collected Information

When you visit the website, we may automatically collect:

IP address

Browser/device type

Pages viewed and time spent

Referral sources

Interaction data through cookies and tracking technologies

2. Tracking Technologies and Analytics

We use tracking technologies including:

Google Analytics (website analytics and behavior tracking)

Meta Pixel (Facebook Pixel) for advertising performance and audience measurement

Other third-party analytics, advertising, or marketing tools that may help us improve services and advertising performance.

These tools may collect data about your browsing activity across websites over time.

3. How We Use Information

We use collected data to:

Respond to inquiries and schedule consultations

Provide estimates or requested information

Communicate via phone, email, or SMS

Improve website performance and user experience

Measure advertising effectiveness

Show relevant advertisements

Maintain security and prevent misuse

Meet legal obligations

SMS Communications & Consent

By providing your phone number and checking the applicable consent box on our website forms, you expressly agree to receive SMS text messages from Limitless Pools of Ohio. These messages may include appointment confirmations, scheduling reminders, project updates, service notifications, and promotional or marketing offers.

SMS consent is obtained only through explicit opt-in via website forms or other written consent methods. Consent is not a condition of purchase.

Message frequency may vary based on your interactions with us. Message and data rates may apply. You can reply STOP at any time to opt out of SMS communications or HELP for assistance.

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.

4. Marketing Communications

If you provide contact information, we may send marketing communications about our services where permitted by law.

You can opt out at any time:

Text messages: reply STOP

Emails: click unsubscribe or contact us directly

Transactional messages related to appointments or active projects may still be sent.

5. How We Share Information

We may share information with:

Service providers (CRM platforms, marketing tools, hosting providers, analytics services)

Advertising partners (e.g., Google and Meta) for marketing attribution and audience insights

Professional advisors or legal authorities when required by law

Successors in the event of a merger or business transfer

We do not sell personal information for direct monetary compensation.

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to opt into SMS communications.

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.

6. Data Retention

We retain analytics and marketing data for up to 14 months to evaluate performance, understand customer behavior, and improve services. Contact and project-related information may be retained longer when necessary for business, legal, or operational purposes.

7. Cookies and Your Choices

Cookies help us improve site functionality and advertising effectiveness. You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.

You can also manage ad preferences through:

Google Ads Settings

Meta (Facebook) Ad Preferences

8. Data Security

We use commercially reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have rights to:

Request access to your personal information

Request correction or deletion

Request information about how data is used

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted with a revised effective date.

Contact Us

Limitless Pools of Ohio
Ohio
(614) 412-1129
[email protected]

Terms and Conditions page is located here:

https://limitlesspoolsohio.com/terms-and-conditions